Request Boba account deletion
Choose where you use Boba Globe. Your request covers the same Boba account on the website and mobile apps.
Request website account deletion
Send this form to our support team for manual review. We complete account deletion within 30 days and email your account address when it’s done. Submitting a request does not immediately delete your account or cancel your subscription.
When processed, deletion removes your Boba website profile, saved trips and thumbnails, cancels Boba website subscriptions, and deactivates creator codes. Required billing, refund, tax, commission and payout records may be retained. Your Only eSIM account and purchases are unaffected.
Boba on iPhone or Android
For mobile data deletion, contact [email protected] from your mobile sign-in email. You can also send a request from Account in the app. Requests are reviewed manually; sending one does not delete data or cancel billing.
Journeys and videos are stored on your device and cannot be removed by our support team remotely. In the app, open Library, swipe left on each journey or video, and choose Delete. Deleting a journey keeps its exported videos, so remove those separately from the Videos tab. Copies saved to Photos, Files, or other apps must also be removed separately.
Apple and Google subscriptions are managed separately. Cancel renewal in Apple subscriptions or Google Play subscriptions. Deleting data or uninstalling the app does not cancel store billing.