Privacy Policy

Overview

Boba Globe helps users create animated travel map videos. This policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

• Account information such as your email address, display name, and authentication provider profile data.
• Project data such as trip names, destinations, routes, imported flight data, visualization settings, thumbnails, and saved exports metadata.
• Payment and subscription status from Stripe. We do not store full card numbers.
• Browser data such as session cookies and local settings needed to keep you signed in, remember editor preferences, and protect paid features.
• Technical data such as browser type, device capabilities, error details, and security logs needed to operate the service.

How We Use Information

• Provide the editor, saved projects, exports, authentication, and subscription features.
• Process upgrades, manage billing access, and enforce Free and Pro feature limits.
• Protect the service against abuse, troubleshoot errors, and improve performance.
• Communicate account, security, billing, and product updates.

Service Providers

We use service providers including Supabase for authentication, database, and storage; Stripe for payments and billing; Vercel or similar hosting providers for app delivery; and flight data providers when you request flight route features.

Boba Globe Pro is billed by Only eSIM through Stripe. Receipts, invoices, statement descriptors, and the hosted billing portal may show Only eSIM while Boba Globe remains the service you are subscribing to.

Sharing

We do not sell personal information. We share information with service providers as needed to run Boba Globe, comply with law, prevent abuse, or complete actions you request.

Retention

We keep account and project data while your account is active or as needed to provide the service. Billing records may be retained as required for accounting, tax, dispute, and legal obligations.

Your Choices

You can update profile information, delete saved projects, manage billing through Stripe, review our Billing Policy, or request account deletion by contacting Boba Globe support at support@bobaglobe.com from the email address on your account. Account deletion requests include deleting or anonymizing account profile data and saved project data unless retention is required for billing, fraud prevention, security, tax, legal, or dispute obligations.

Security

We use access controls, row-level database policies, HTTPS, and provider-managed security features. No internet service is perfectly secure, so you should only upload route and travel data you are comfortable processing through the service.

Contact

Questions about this policy can be sent to Boba Globe support at support@bobaglobe.com.